Refund Policy

Last updated: August 2026

At TrickySSC, we are committed to providing high-quality online test series, previous year papers, full-length mock tests, chapter-wise tests and exam preparation resources for SSC aspirants. Please read this Refund Policy carefully before purchasing any paid product or subscription. It applies to every paid plan sold on trickyssc.com and should be read with our Terms.

Refund Window

A refund request must be raised within 2 days of the payment date. Requests received after this period will not be considered, except where required by law. Because access to a paid plan is granted immediately on payment, please review the free papers and mock tests available on the site before purchasing — they are the same format as the paid content.

Eligibility for Refund

Refunds are considered only where one of the specific grounds listed below applies and the request is made within the refund window. A refund is not available simply because a plan has been purchased and is no longer wanted.

Refund requests may be considered under the following circumstances:

  1. Duplicate Payment. If a user is charged multiple times for the same product or subscription due to a technical or payment gateway error, the excess amount will be refunded after verification.
  2. Technical Access Issues. If a purchased product remains inaccessible due to a technical issue from our side and our support team is unable to resolve the issue within 7 working days of receiving the complaint, a refund may be considered.
  3. Incorrect Product Delivery. If a user receives access to a product substantially different from the one purchased, a refund request may be reviewed after verification.

Non-Eligibility for Refund

Refunds will not be granted under the following circumstances:

  1. Change of Mind. Refunds will not be provided if the user decides not to continue preparation after purchasing a product.
  2. Purchased by Mistake. All purchases require multiple confirmation steps. Accidental purchases or purchases made by mistake are not eligible for refunds.
  3. Exam Eligibility Issues. Users are responsible for verifying their eligibility for any examination before making a purchase. Refunds will not be provided if a user later discovers that they are not eligible for a particular exam.
  4. Failure to Clear the Examination. Selection in any examination depends on several factors beyond our control. Failure to qualify or clear an examination is not a valid reason for a refund.
  5. Dissatisfaction with Performance. Refunds cannot be granted solely because the user did not achieve the desired score, rank, or outcome.
  6. Course, Test, or Content Expectations. Refunds will not be issued because the product does not meet personal expectations. Users are encouraged to review product descriptions and available free resources before purchasing.
  7. Language Preference. The language of the product is clearly mentioned on the product page. Refunds will not be provided due to language preference or language-related issues.
  8. Promotional Pricing Changes. Prices may change during promotional campaigns, discounts, or special offers. Refunds or price adjustments will not be provided if the same product becomes available at a lower price in the future.
  9. Personal or Financial Reasons. Refund requests based on personal circumstances, financial difficulties, scheduling conflicts, or similar reasons are not eligible for refunds.
  10. Expired Refund Window. Any refund request submitted more than 2 days after the payment date will not be considered.

Refund Request Process

Step 1: Submit a Request. Users must submit a refund request through our Contact Us page or support email, providing:

Step 2: Verification. Our team will review the request and verify the information provided.

Step 3: Decision. If the request satisfies the conditions outlined in this policy, the refund will be approved.

Step 4: Refund Processing. Approved refunds are processed within 7–10 business days to the original payment method only — we cannot refund to a different card, UPI ID or bank account. Once we release the refund, the time taken for it to appear in your account depends on your bank or payment provider. You will be informed of the decision on your request, whether it is approved or declined.

Where a refund is approved, access to the paid plan is withdrawn from the date of the refund.

Contact Information

For refund-related queries, write to contact@trickyssc.com, or reach us on WhatsApp at +91 89571 16586. Our postal address and full contact details are on the Contact Us page. We acknowledge refund requests within 48 hours and aim to decide on them within 7 working days.

Policy Updates

TrickySSC reserves the right to modify, amend, or update this Refund Policy at any time. Any change applies to purchases made after the change is published; the policy in force on the date of your payment governs that payment. Users are encouraged to review this page periodically.

By purchasing any product or subscription from TrickySSC, users acknowledge that they have read, understood, and agreed to this Refund Policy.